Boarding from London
Provide the ship and terminal with the check-in window. Include the London or Heathrow start address and enough time for travel before the ship’s boarding deadline.
Leaving the ship
Give the expected disembarkation schedule and a passenger contact. Follow the confirmed meeting point, as access around port terminals differs.
Passengers and cases
Cruise luggage often exceeds airport luggage. Count cases of all sizes and mention mobility equipment so the reservations team can check a suitable vehicle or additional car.
Next flight or hotel
If the port transfer continues to an airport, send the flight departure information. A hotel stop or sightseeing visit also belongs in the initial itinerary.



